Resumo
Over the past three decades, the world has undergone significant
changes and technological advances that have enabled automation and,
consequently, improvements in work processes. These developments
have optimized information management, reduced workloads and bu
reaucratic barriers—particularly in contexts with limited human re
sources—and thereby decreased operational time in daily routines.¹⁻²
In health services, especially within hospital care, it has been possible
to observe the refinement and adaptation of these processes in response
to the exponential increase in healthcare demands during and after the
COVID-19 pandemic.³ Furthermore, over the years, the perspectives of
healthcare services have shifted, and the quality of service delivery and
patient safety have become the guiding principles of healthcare practi
ces.⁴ These factors have been decisive in driving the computerization
of certain tasks, which today represents an indispensable condition for
the proper functioning of processes within health services. The same
has occurred in hospital pharmacy; however, not all aspects related to it
have progressed equally.

Este trabalho está licenciado sob uma licença Creative Commons Attribution 4.0 International License.
Copyright (c) 2024 Cássio Alexandre Oliveira Rodrigues, Higor José Pinheiro Lopes

